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7/11/2005.
In Romania, operators in the electricity supply sector face particular stress in the workplace, a study reveals. They have a high pace of work, which demands great precision and concentration. In addition to suffering from work overload and high occupational risk, they have to cope with considerable responsibilities in terms of decision-making and problem-solving.
The study used a diagnostic test to investigate individual symptoms in order to determine significant psycho-pathological symptoms leading to emotional, psycho-physiological and somatic disorders. The results of the analysis showed that:
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86% of those tested were between normal parameters - comfort state and mental health, without signs of eventual significant psycho-pathological symptoms;
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14% of the operators showed relatively pronounced psychosomatic symptoms: pessimism, tension, sleep problems, nervousness, irritability, rapid heartbeat, heartburn, lost of appetite, muscular contraction.
The study outlines the high level of mental workload associated with dispatcher activity, which can cause mental stress. Other stress factors include: time constraints, high responsibility, need for precision, etc.
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